The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Retreat!
“The sauna was a perfect way to unwind after a long day. It had an inviting atmosphere that enhanced our relaxation.” view full review
Delicious Breakfast!
“The breakfast spread was impressive, offering a variety of fresh options, and the cozy dining area had a beautiful view.” view full review
Comfortable Rooms!
“The room was meticulously clean, with comfortable beds that made for restful nights. The lovely view of the mountains was a good bonus.” view full review
Charming Garden!
“The hotel garden provided a serene space to relax with a drink. It was a perfect spot to enjoy the peaceful surroundings.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
View from balcony
Friendly and helpful staff
Dining price value
Room size
8.2/10
Great
Rooms
8.2
Location
8.8
Service
9.0
Dining
7.3
Guest reviews
8.2/10
based on 6 reviews
4/5
based on 185 reviews
8.6
8.6/10 based on 840 reviews
#78 of 107 hotels in Zermatt based on Tripadvisor
Martin
United Kingdom,
February
2024
8.2/10
I absolutely loved my stay at this hotel! The rooms were cozy and clean with a nice balcony to relax on, and the location was so convenient, just a short walk to the train station, shops, and restaurants. The service was top-notch, with extremely friendly staff always ready to help. The dining experience was good, though a bit more cooked bacon would have been appreciated. Overall, a great value for money choice.
Rooms
8.0
The rooms were very nice with a good view from the balcony.
Service
9.0
The staff was very friendly and helpful, providing local knowledge tips and even looking up mountain webcams for us.
Location
9.0
The location was fantastic, just a short walk from the ski lifts and close to everything.
Dining
7.0
The dining options were varied and plentiful, with Swiss delicacies available.
Facilities
8.0
The hotel facilities were great with everything we needed for a comfortable stay.
Elizabeth
United States,
February
2024
8.4/10
The hotel exceeded my expectations with comfortable, quiet rooms, a top floor location with great views, and convenient access to the train station, shops, and restaurants. The breakfast was okay, and there was a separate space in the basement for skis which was excellent.
Rooms
8.0
The hotel rooms were basic but clean, and the beds were comfortable. The private entrance was a nice touch so we didn't have to go through the main hotel.
Service
9.0
The staff were very helpful and super nice throughout our stay.
Location
9.0
The location was fantastic, just a short walk from the cable car station for stunning views of the Matterhorn, and close to the center of the Village.
Dining
7.0
The breakfast was varied and plentiful, although the dried fruit could have been soaked beforehand. The dining room and bar were nice, but it would be great to see fresher and more variety in the options.
Facilities
9.0
The hotel had excellent facilities, including a nice dining room, bar, and a separate space for skis in the basement.
Charles
United States,
January
2024
8.8/10
The hotel offered an amazing experience that surpassed our expectations. The rooms, although on the smaller side, were well arranged with comfortable beds and a fantastic view of the lifts and mountains. The service was exceptionally helpful and friendly, going above and beyond to make our stay enjoyable. The location, while not very close to the train station, proved to be quiet yet conveniently close to dining options and attractions. The dining experience was excellent, ensuring a smooth start to our days. All in all, a superb choice for a memorable stay!
Rooms
9.0
The rooms with double and single beds were comfortable and pleasantly arranged with a stunning view of the lifts and mountains.
Service
9.0
The staff was incredibly sweet and helpful, providing attentive and friendly service throughout our stay.
Location
8.0
The hotel, although a little distant from the train station, is located in a quiet area just a short walk from Bahnhofstrasse where many dining options are available.
Dining
9.0
The dining experience was excellent, ensuring we had a great start to our days with a variety of options available.
Facilities
9.0
The hotel's facilities were superb, making our stay even more enjoyable.
Elizabeth
United Kingdom,
November
2023
8.2/10
The hotel offers a mix of plain-wrap and vintage décor, boasting a balcony with lovely views. It's conveniently situated within a 15-minute walk to the train station, shops, and restaurants. The proximity to the cable car station provides easy access to the Matterhorn's view. The room felt a bit cold at times, possibly due to its corner location with mostly exterior walls, but overall, it was cozy and comfortable.
Rooms
8.0
The room had a nostalgic charm with its vintage décor and a great view from the balcony. Despite occasional cold spots, it was a snug and peaceful retreat.
Service
9.0
The service was top-notch, with particularly friendly and helpful staff, including a standout Portuguese lady who made our stay memorable. They even assisted us with directions to the mountain. Fantastic service all-around.
Location
9.0
The location was excellent, just a short 4-minute walk to the ski lifts and close to essential amenities. Easy access to the cable car station and breathtaking views of Klein Matterhorn up to 3880 meters height. The only downside was being far from the railway station, but the overall convenience made up for it.
Dining
7.0
The dining experience was quite satisfying, offering a variety of dishes to choose from. The meals were tasty, though some items like dried fruits could have been improved with a bit of pre-soaking. Overall, an enjoyable dining experience.
Facilities
8.0
The hotel provided a range of facilities, making our stay pleasant and convenient. From housekeeping to laundry services, ski pass vendor, welcome drink, and tours/ticket assistance, everything was well taken care of.
Jim
United States,
July
2023
8.2/10
What a delightful stay! The hotel offers cute rooms with a nice view from the big balcony, perfect for admiring the moonlit mountains. The service was incredibly friendly and very helpful, especially Michele, who went above and beyond to assist us. The location is very convenient, with a grocery store nearby and hiking routes just a kilometer away. While the dining experience was good with a diverse selection of food, it could have been more substantial for the price.
Rooms
8.0
The rooms are small but sufficient, with a nice view from the balcony.
Service
9.0
The staff was extremely friendly and helpful, always willing to assist and provide local knowledge tips.
Location
9.0
The location is very convenient with easy access to hiking routes and a grocery store nearby.
Dining
7.0
The dining experience offered a good selection of food but could have been more substantial for the price.
Facilities
8.0
The hotel facilities were well-equipped and enhanced our stay.
View from balcony
Dining price value
Peter
United Kingdom,
May
2023
8.0/10
The hotel offers cozy rooms with warm blankets, a decent breakfast, and excellent separate ski storage in the basement. The big balcony adds to the comfort and well-equipped feel of the room. The service is top-notch with extremely friendly and accommodating staff. The location is ideal for relaxing after a tiring day and is close to the ski lifts. The dining experience is satisfactory but could be improved with more variety. Overall, a great value for money option.
Rooms
8.0
The rooms were small but cozy, cute, and very comfortable. The blankets were very warm, and the separate space for skis in the basement was excellent. The big balcony added to the overall experience.
Service
9.0
The staff were always very friendly and extremely accommodating, making the stay very pleasant.
Location
9.0
The hotel is about a 4-minute walk from the ski lifts, making it fantastic for quick access to the mountains. The area is very close to Matterhorn, offering a picturesque setting.
Dining
7.0
The dining experience was satisfactory with the typical continental breakfast but could benefit from more variety to enhance the overall stay.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay with a focus on skiing activities and relaxation after a day on the slopes.
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